Knowledge Base

How do I change my PIN?

If you forget your PIN at any time you can request a new temporary PIN which will be created and sent to you. To do this:

  1. Go to the User Information page by clicking your user and account name in the left menu.
  2. Click ‘Forgot your PIN?’ to the right of the fields for ‘Enter current PIN’.
  3. Confirm that you would like to reset your PIN.

A temporary PIN will be sent to your email address. Once you receive the temporary PIN, please return to the User Information and Security section to change this to a PIN of your choosing.